Frequently Asked Questions
How Do I Reserve a Room?
Room reservations can be made on-line, email :firstname.lastname@example.org or by calling your personal escape planner at 508-487-6767 ext 0
Do you allow children?
The Inn is regarded as a quiet escape and romantic getaway for most of our guests, and we work hard to foster that environment. Since it is not an appropriate environment for children, no one under the age of 16 is permitted at the Inn at any time. Unfortunately, we cannot make any exception.
Are all your rooms non-smoking?
Crowne Pointe has a strict non smoking policy within all of our buildings this includes all e-vape smoking. Ashtrays are provided in numerous outdoor areas should you require them. Also, many of our rooms include private outdoor decks so smoking is permitted just outside your bedroom. Failure to adhere to this policy will result in an assessment of $500 per room night to your folio to cover cleaning charges.
Where Can I Find Rates for Crowne Pointe Inn?
Rates are available on-line or by calling your personal escape planner at 508-487-6767
What are the check-in and check-out times?
Do you provide parking?
One complimentary parking spot is assigned per guest room. Additional paid parking is available across the street from the Inn at the huge municipal lot. &nbsp;We cannot accommodate oversized vehicles in our lot but would gladly show you where to park your vehicle.
Do the Rooms Have Coffee Makers?
Yes, each room has there own Keurig coffee maker complete with gourmet coffee.
Is Turn-down Service Provided?
Guestrooms receive turndown service each evening from 6:00pm-10:00pm. (during summer high season).
What is Your Cancellation Policy?
Provincetown is a resort community in a remote location. Making a reservation with us is very different than making a reservation in a hotel in a major city or other destination, so it is very important to understand this policy when making reservations. Please consider your reservation as final when it is made. A 50% deposit of your entire stay (minimum 1 night) is taken at the time the reservation is made. &nbsp; &nbsp; &nbsp; &nbsp; (Memorial Day to Labor Day) Cancellations or shortened stays will require at least 21 days notice prior to the arrival date in order to avoid full forfeiture of your deposit. At all other times we require 7 days notice. As is common in resort locations, there are no refunds for shortened stays. A cancellation fee of $75.00 + tax will be assessed for all cancellations. If you have any concerns about our cancellation policy we strongly recommend taking out travel Insurance. We greatly appreciate your business and hope this information is helpful to you in planning your stay with us.
Is there a safe deposit box available?
Yes, each room is equipped with a lap top size electronic safe.
Do you have wifi available to your guests?
The property is equipped with complimentary wireless throughout. Due to Provincetown’s geographical location we cannot guarantee uninterrupted 24 hour internet access. If uninterrupted wifi is critical for you we strongly recommend bringing a wireless card from one of the major networks (AT&T, Comcast etc.) We also offer complimentary use of a computer with internet access and printer. This is located in our Club Room for your use.
Is there always a minimum stay requirement?
Usually over weekends there is a minimum stay requirements and over predominate holidays. Please call for further details: 508-487-6767
How do I purchase a Gift Card?
Gift Cards for Crowne Pointe Historic Inn & Shui Spa can be purchased on-line or by calling 508-487-6767. Gift certificates can be used for accommodations, dining, shopping, and spa services. The certificates make the perfect gift for any occasion.
Does the Gift Card have an expiration date?
Yes, seven years from the date of purchase.
Can I purchase a Gift Card and have it sent to someone other than myself?
Yes you can order a gift card to be sent to someone else.
Are Pets Allowed?
Are Pets Allowed?
Let the pet pal you love travel in luxury with you at Crowne Pointe…Room 201 is our only designated pet room. One dog is allowed with no size limit and the nightly fee is $40.00 + tax. Please review our pet policy and pet contract. While we do our best to accommodate dogs, we cannot have pets entering the restaurant.
We also recommend our award winning sister property the Provincetown Pet Resort & Supply offering cage free boarding, daycare and supplies. The Provincetown Pet Resort is a short walk from Crowne Pointe. www.provincetownpetresort.com 508-487-7900.
Do you allow children?
We do not allow children at the Inn. Crowne Pointe is regarded as a quiet escape and romantic getaway for most of our guests, and we work hard to foster that environment. Since it is not an appropriate environment for children, no one under the age of 18 is permitted at the Inn at any time. Unfortunately, we cannot make any exceptions.
Wedding & Reception Questions
Do you provide china, linen, tables and chairs?
How many guests can you accommodate for a wedding?
What wedding packages do you offer?
Do you welcome same sex marriages?
Can I Have My Wedding Ceremony on the Grounds?
What are your menu offerings and pricing?
What is your payment policy?
- An initial deposit taken at the time of booking
- Six month deposit
- Six week deposit
- Final payment is due 14 days prior to the date of the event.
What taxes and tips are we billed for?
Where should I order my flowers?
Who should I contact regarding having a wedding at Crowne Pointe Historic Inn Spa?
Can I bring in an outside caterer, florist or outside chair and table rentals?
How do I make my reservations for spa treatments?
What should I wear to the spa?
When should I arrive for my visit?
What is the Shui Spa cancellation policy?
Who will be performing my spa treatment?
Are the products used in the Spa treatments available to purchase?
What about my jewelry and valuables?
Can someone help me decide on the best treatments or therapies?
Is there a limit to the number of treatments I should plan in a day?
What if I have special health considerations?
What do I wear during my treatments?
How long should I stay in the sauna or steam room?
Should men shave before their facial treatments?
What if I'm late for my appointment?
Are Spa parties available?
What is the minimum age requirement for access to the spa?
Meeting & Conferences Questions
How many meeting rooms do you have?
How far is Crowne Pointe Historic Inn & Spa from the airport?
Does Crowne Pointe Do Team Building Activities?
What Audio Visual can Crowne Pointe Historic Inn & Spa provide?
What are your menu offerings?
Is wireless internet access available?
Why should I choose Crowne Pointe to host my meeting?
How do we get to Provincetown?
Recreation & Things To Do Questions
Can I invite my friends that are not staying at Crowne Pointe Historic Inn & Spa to the pool?
What special events do you have at Crowne Pointe Historic Inn & Spa?
Are bicycle rentals available?
What can you do in Provincetown?
- Whale watching
- Kayak rentals
- Boat rentals
- Charter fishing
- People watching
- Art classes
- New art movies
- Bike Routes
- Roller blade
- Dune Tours
- Sight seeing by airplane
- Art Galleries
- Fine Dining
- Antique Shopping
- Pilgrim Monument
- Horse back riding
- Nothing at all