Frequently Asked Questions
How Do I Reserve a Room?
Do you allow children?
The Inn is regarded as a quiet escape and romantic getaway for most of our guests, and we work hard to foster that environment. Since it is not an appropriate environment for children, no one under the age of 18 is permitted at the Inn at any time. Unfortunately, we cannot make any exception.
Are all your rooms non-smoking?
Where Can I Find Rates for Crowne Pointe Inn?
What are the check-in and check-out times?
Do you provide parking?
Please note that parking for one standard sized vehicle is included with your room stay. We are unable to accommodate over-sized vehicles such as extended SUVs, large trucks, commercial vehicles, and RV’s. Owners of such vehicles will need to park at the municipal lot conveniently located 50 ft away from our font door and will be responsible for any parking fees.
Do the Rooms Have Coffee Makers?
Is Turn-down Service Provided?
What is Your Cancellation Policy?
As an independent hotel located in a remote resort community, making a reservation with us is very different than making a reservation in a hotel in a major city or other destination, so it is critical to understand this policy when making reservations. Please consider your reservation as final when it is made. A 50% deposit of your entire stay (minimum 1 night) is taken at the time the reservation is made (Memorial Day to Labor Day) Cancellations or shortened stays will require at least 14 days notice prior to the arrival date in order to avoid full forfeiture of your deposit. At all other times we require 7 days notice. As is common in resort locations, there are no refunds for shortened stays, late arrivals or early departures.
A fee of $75.00 + tax will be charged to all cancellations regardless of notice.
Please note that during holidays and special events we have minimum stays which must be adhered to when making a reservation and cannot be shortened after the reservation has been made. Please call or email us if you have any questions about minimum night stays.
We cannot be responsible for illness, family emergencies, work conflicts or inclement weather, or any other unforeseen events. We strongly recommend purchasing trip cancellation insurance, available at a nominal cost from any travel agency or online at travelguard.com or insuremytrip.com. This is a minor cost option to protect yourself.
Is there a safe deposit box available?
Do you have wifi available to your guests?
Is there always a minimum stay requirement?
How do I purchase a Gift Card?
Does the Gift Card have an expiration date?
Can I purchase a Gift Card and have it sent to someone other than myself?
Are Pets Allowed?
Are Pets Allowed?
Crowne Pointe Inn Keeps You Out of the Doghouse.
Let the pet pal you love travel in luxury with you at Crowne Pointe…Room 201 is our only designated pet room. One dog is allowed with no size limit and the nightly fee is $40.00 + tax. Please review our pet policy and pet contract. While we do our best to accommodate dogs, we cannot have pets entering the restaurant.
Do you allow children?
We do not allow children at the Inn. Crowne Pointe is regarded as a quiet escape and romantic getaway for most of our guests, and we work hard to foster that environment. Since it is not an appropriate environment for children, no one under the age of 18 is permitted at the Inn at any time. Unfortunately, we cannot make any exceptions.
Wedding & Reception Questions
Do you provide china, linen, tables and chairs?
How many guests can you accommodate for a wedding?
What wedding packages do you offer?
Do you welcome same sex marriages?
Can I Have My Wedding Ceremony on the Grounds?
What are your menu offerings and pricing?
What is your payment policy?
- An initial deposit taken at the time of booking
- Six month deposit
- Six week deposit
- Final payment is due 14 days prior to the date of the event.
What taxes and tips are we billed for?
Where should I order my flowers?
Who should I contact regarding having a wedding at Crowne Pointe Historic Inn Spa?
Can I bring in an outside caterer, florist or outside chair and table rentals?
How do I make my reservations for spa treatments?
What should I wear to the spa?
When should I arrive for my visit?
What is the Shui Spa cancellation policy?
Who will be performing my spa treatment?
Are the products used in the Spa treatments available to purchase?
What about my jewelry and valuables?
Can someone help me decide on the best treatments or therapies?
Is there a limit to the number of treatments I should plan in a day?
What if I have special health considerations?
What do I wear during my treatments?
How long should I stay in the sauna or steam room?
Should men shave before their facial treatments?
What if I'm late for my appointment?
Are Spa parties available?
What is the minimum age requirement for access to the spa?
Meeting & Conferences Questions
How many meeting rooms do you have?
How far is Crowne Pointe Historic Inn & Spa from the airport?
Does Crowne Pointe Do Team Building Activities?
What Audio Visual can Crowne Pointe Historic Inn & Spa provide?
What are your menu offerings?
Is wireless internet access available?
Why should I choose Crowne Pointe to host my meeting?
How do we get to Provincetown?
Recreation & Things To Do Questions
Can I invite my friends that are not staying at Crowne Pointe Historic Inn & Spa to the pool?
What special events do you have at Crowne Pointe Historic Inn & Spa?
Are bicycle rentals available?
What can you do in Provincetown?
- Whale watching
- Kayak rentals
- Boat rentals
- Charter fishing
- People watching
- Art classes
- New art movies
- Bike Routes
- Roller blade
- Dune Tours
- Sight seeing by airplane
- Art Galleries
- Fine Dining
- Antique Shopping
- Pilgrim Monument
- Horse back riding
- Nothing at all