Accommodations FAQ
Are people visiting Ptown?
Yes! While the usual packed summer crowds are less, the town is pretty busy with people practicing social distancing when possible and wearing masks when needed. Almost all the shops, galleries, and restaurants are open. Reservations are strongly suggested for dining.
Where and when do I have to wear a mask?
Masks are required on Commercial Street and in all shops, galleries, and restaurants (you can remove your mask once seated at a restaurant table). Masks are not required on the side streets or Bradford Street when social distancing is possible. Masks are required at any inside areas of the hotel and on hotel grounds when social distancing is not possible. You do not need to wear a mask while enjoying the poolside lounge chairs or in the pool.
Are restaurants and bars open? What about the Shipwreck Lounge and T-Dance?
Restaurants are now open for both indoor and outdoor dining with 6-foot distances between tables. Reservations are strongly recommended at all restaurants. Bars and nightclubs are not currently allowed to open.
The Shipwreck Lounge at the Brass Key is open Thursday to Sunday for seated table service with a new tapas menu and all your favorite cocktails.
T-Dance at the Boatslip has evolved into table service at the Buoy Bar and on the main deck overlooking the harbor.
What is the vibe like in Ptown?
The Ptown vibe is still warm and welcoming as always. It is a little more chill and less of a late-night party vibe with the bars closed. It is all about good times on the beaches, beautiful nature hikes and bike rides, strolls down Commercial Street, and dinner and drinks.
Are your pool and hot tub open?
The pool is open and heated to 84 degrees. The hot tub is currently closed as per the state guidelines.
Are the beaches open?
All the beaches are open including parking.
How Do I Reserve a Room?
Where Can I Find Rates for Crowne Pointe Inn?
Do you provide parking?
Do you allow children?
The Inn is regarded as a quiet escape and romantic getaway for most of our guests, and we work hard to foster that environment. Since it is not an appropriate environment for children, no one under the age of 18 is permitted at the Inn at any time. Unfortunately, we cannot make any exceptions.
Do the Rooms Have Coffee Makers?
Is Turn-down Service Provided?
Can I bring my pet?
What are the check-in and check-out times?
What is Your Cancellation Policy?
As an independent hotel located in a remote resort community, making a reservation with us is very different than making a reservation in a hotel in a major city or other destination, so it is critical to understand this policy when making reservations. Please consider your reservation as final when it is made. A 50% deposit of your entire stay (minimum 1 night) is taken at the time the reservation is made (Memorial Day to Labor Day) Cancellations or shortened stays will require at least 14 days notice prior to the arrival date in order to avoid full forfeiture of your deposit. At all other times we require 7 days notice. As is common in resort locations, there are no refunds for shortened stays, late arrivals or early departures.
A fee of $75.00 + tax will be charged to all cancellations regardless of notice.
Please note that during holidays and special events we have minimum stays which must be adhered to when making a reservation and cannot be shortened after the reservation has been made. Please call or email us if you have any questions about minimum night stays.
We cannot be responsible for illness, family emergencies, work conflicts or inclement weather, or any other unforeseen events. We strongly recommend purchasing trip cancellation insurance, available at a nominal cost from any travel agency or online at travelguard.com or insuremytrip.com. This is a minor cost option to protect yourself.
Is there a safe deposit box available?
Do you have e-mail and wifi available to your guests?
Are all your rooms non-smoking?
Is there always a minimum stay requirement?
How do I purchase a Gift Card?
Does the Gift Card have an expiration date?
Can I purchase a Gift Card and have it sent to someone other than myself?

Amenities at the Inn
- Shui Spa unlimited access passincluded with all rooms (use of eucalyptus infused steam room, mineral soaking tub & sauna)
- Complimentary owners’ wine, beer and cheese afternoon social
- Complimentary gourmet hot buffet breakfast
- Complimentary high speed Internet access
- Heated in-ground dipping pool
- In-ground 10-person hot tub
- Express check in/out
- Full Bar Menu Available
- Full Service Restaurant / The Pointe Serving Dinner
- Spa Lunches Available Daily
- Parking
- Video entertainment
- Complimentary private concierge service
- Complimentary newspapers
- Air conditioning
- Spa and beach towels
- Wet bars (based on availability)
